Company
Aide
Aide is a governed agentic AI platform for customer experience that automates end-to-end issue resolution on helpdesks like Zendesk, Front, and Gorgias. The platform deploys AI agents to resolve customer issues, escalate when needed, and continuously analyzes operations to identify automation opportunities and improvement areas. It serves customer support teams seeking to reduce response times while maintaining quality through rigorous testing and governance controls.
Aide is a privately held company operating in the artificial intelligence sector, based in Canada. Leadership tracked by CEOInsider includes Ziyad Basheer (CEO).
Leadership
Current
