Post-mortems

The Decision

Teardowns of the calls that defined companies — the layoff, the pivot, the acquisition, the firing. What they knew, what they chose, and what it cost.

The Decision·1 min

Netflix and the Qwikster Reversal

In 2011 Netflix tried to split its DVD and streaming businesses overnight. The backlash was so fierce the company reversed course in weeks. What the decision teaches about sequencing hard changes.

Reed Hastings, NetflixAug 4, 2026