CEOINSIDER

The Courage to Slow Down When Everyone Around You Wants to Speed Up

In a culture that celebrates speed, CEOs are often rewarded for doing more, faster. But one of leadership’s most important responsibilities may be knowing what needs to happen first and having the courage to let everything else wait.

Jen Loving★ Founding Contributor·
Jen Loving, Founder and CEO of Loving Is Inc.
Courtesy of Jen Loving

The Courage to Slow Down When Everyone Around You Wants to Speed Up

In a culture that celebrates speed, CEOs are often rewarded for doing more, faster. But one of leadership’s most important responsibilities may be knowing what needs to happen first and having the courage to let everything else wait.

Recently, I looked at everything in front of our company and realized we had a problem I once would have dreamed of having:

Too many good opportunities.

There were people we wanted to meet, partnerships worth exploring, things we could build, ideas we could pursue and doors beginning to open.

My instinct as an entrepreneur was predictable:

Let’s go.

I love possibility. I can see how one conversation might lead to another, how two people or organizations might work together, how an idea today could become something meaningful tomorrow.

That ability has served me well as an entrepreneur.

But somewhere in the middle of all that possibility, I realized something:

Our greatest risk wasn’t that we would move too slowly. It was that we would try to move everything at once.

That realization has changed the way I think about my job as a CEO.

A Good Idea Is Not Necessarily a “Now” Idea

Entrepreneurs are taught to recognize opportunity.

We aren’t taught nearly as much about what to do when there is more opportunity than capacity.

When something is clearly a bad idea, saying no isn't particularly difficult.

The harder decisions involve the good ideas.

The partnership that makes sense.

The feature customers would probably love.

The new market with real potential.

The person you really should meet.

The initiative that could create significant impact.

When all of those things are good, how do you decide?

I used to think leadership was largely about knowing what to say yes to.

Increasingly, I think it is about knowing when to say yes.

That is sequencing.

And I am beginning to believe sequencing may be one of a CEO’s most important responsibilities.

Someone Has to Hold the Whole

Every person around a CEO sees the company through a slightly different window.

Technology sees what needs to be built.

Marketing sees what needs to be communicated.

Sales sees the opportunity in front of them.

Partners have their priorities and timelines.

Investors have questions.

Customers have needs.

And each person can be completely right about what they see.

But someone has to hold the whole.

That is the CEO’s job.

Our responsibility isn't simply to determine whether something has merit. We have to understand how all the pieces depend upon one another.

Do we need more visibility, or do we need to make sure the experience is ready before we amplify it?

Do we pursue another exciting opportunity, or finish the work that will make us better prepared for the opportunities already in front of us?

Do we add something new, or make what we already have exceptional?

Sometimes moving one thing forward requires intentionally allowing three other good things to wait.

That can feel like slowing down.

It may actually be the fastest path forward.

Speed and Progress Are Not the Same Thing

Business culture loves speed.

Move fast. Launch. Scale. Grow.

And there are absolutely moments when speed matters.

But I have also learned that activity can masquerade as progress.

Everyone can be incredibly busy. Meetings can fill the calendar. Projects can multiply. New initiatives can launch. Money can be spent. Opportunities can be pursued.

And somehow the company isn't meaningfully closer to what matters most.

One question has become increasingly valuable to me:

What has to be true before the next thing can succeed?

If the answer is trust, build trust first.

If it is proof, get the proof.

If it is product readiness, focus there.

If it is revenue, protect the activities that create revenue.

If it is people, make sure the right people are in the right places.

The question isn't simply, What should we do next?

It is, What does the next thing depend upon?

Once you see that clearly, the sequence often becomes much easier to see.

“Not Now” Is Not the Same as “No”

This may be the part I find hardest.

When I see potential in an idea or a relationship, I don't want to close the door on it.

Perhaps other entrepreneurs feel that too.

But I am learning there is an enormous difference between saying no and saying not yet.

“Not yet” says:

This matters enough to do at the right time.

It means recognizing that an opportunity can be right and the timing can still be wrong.

It means trusting that we do not have to grab every possibility the moment it appears.

And sometimes it means disappointing people who believe their priority should be ours right now.

That takes courage.

Because from the outside, slowing down can look like hesitation.

Inside the company, it can feel as though we aren't moving quickly enough.

But leadership isn't proving that we can keep pace with every opportunity around us.

Sometimes leadership is protecting the sequence when other people cannot yet see why the sequence matters.

There Is a Human Cost to Getting This Wrong

There is another reason I think CEOs need to pay attention to sequencing.

Companies are made of people.

When leaders continually introduce new priorities, change direction or pursue every promising opportunity, the consequences aren't confined to a strategy document.

People feel them.

Teams become exhausted.

They stop knowing what matters most.

They invest themselves in work that is suddenly replaced by something more urgent.

Eventually, everything becomes a priority—which means nothing really is.

I have become increasingly aware that the pace I create as a CEO becomes an environment other people have to live inside.

That is a responsibility I don't take lightly.

Sometimes slowing down isn't a limitation on leadership.

It is an act of stewardship.

What Needs to Happen First?

I don't want to stop seeing possibility.

I don't want to become less excited about big ideas or less willing to move boldly when the moment calls for it.

But I do want to pair possibility with discipline.

So these are questions I am learning to ask:

What are we actually trying to accomplish?

What has to be true for that to succeed?

What needs to happen first?

And perhaps the hardest one:

What are we willing to let wait?

Because leadership isn't only choosing what a company will do.

It is choosing what it will not do yet.

I lead a company built around a belief that technology should help humans not only do more, but remain deeply connected to what makes us human.

Lately, I've realized there is a leadership lesson inside that idea for me, too.

More isn't always better.

Faster isn't always forward.

And doing everything isn't leadership.

Sometimes the most courageous thing a CEO can do is create enough space to see what matters most, understand what must come first, and then have the discipline to honor the sequence.

 

LeadershipCEOEntrepreneurshipFoundersStrategyDecision-MakingCompany Building