CEOINSIDER
← Leaders

Mitsuko Tottori

President and Chief Executive Officer, Japan Airlines · Japan

✓ Verified current role· as of 2026-09-10

Mitsuko Tottori is the CEO of Japan Airlines (9201). Tottori is based in Japan. Tottori was born in 1964 in Kurume and educated at Denshukan High School and Kwassui Women's Junior College.

Mitsuko Tottori joined Japan Airlines' predecessor carrier in 1985 as a flight attendant and rose through leadership roles in cabin safety, service, and customer experience. She became the first woman to lead Japan Airlines when appointed CEO in April 2024 after nearly four decades with the company.

Recent developments

AI summary of recent coverage

Recent coverage of Mitsuko Tottori has focused on accountability measures Tottori implemented following a cabin crew alcohol incident at Japan Airlines. Tottori accepted a 30% salary reduction and stated willingness to risk resignation to prevent further alcohol-related violations, while also implementing new restrictions on crew drinking during layovers. The coverage reflects broader organizational efforts to address safety and compliance issues within the airline.

Summarized from the headlines below; see each source for the full story.

Born
December 31, 1964 · Kurume
Citizenship
Japan
Education
Denshukan High School, Kwassui Women's Junior College

Our coverage

On CEOInsider

No feature yet. When we publish a feature, interview or cover story on Mitsuko Tottori, it will appear here — and tie into the news timeline.

Mitsuko Tottori: FAQ

Who is Mitsuko Tottori?
Mitsuko Tottori is the President and Chief Executive Officer of Japan Airlines, based in Japan.
What company does Mitsuko Tottori lead?
Mitsuko Tottori is CEO of Japan Airlines.
Where was Mitsuko Tottori educated?
Mitsuko Tottori studied at Denshukan High School, Kwassui Women's Junior College.